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Are you tired of searching without success? Simply complete the short form below, and a knowledgeable travel advisor will contact you at the phone number you provide. within 2-3 minutesWe will talk about how we can meet your travel needs and where you can uncover the best deals that match your preferences.
Prefer to Speak with a Professional Right Now?
Call Now: +1 (866)-424 8496
Average delay time: 10-15 secs. Normal charges for phone calls may apply. When you reach out to us, we do not instantly gather your personal details from the form on this website. Any information you share during the call will be treated according to ourPrivacy Policy.
Please note that phone calls may be recorded on video for the purpose of training and ensuring quality.
Why Pick Our Quick, Tailored Air Travel Service?
You have access to professional travel expertise
Instant Connection
Speak with a human travel specialist in a matter of minutes rather than hours.
Exclusive Savings
Get access to offers and tactics that the general public frequently cannot.
Hassle-Free Planning
We take care of the difficult research for you, saving you time and preventing frustration.
Customized Solutions
Get personalized travel arrangements that precisely fit your vacation requirements and spending limit.
Nationwide Travelers Trust Us
Our dedication to your path
"It was an incredible experience! Grinch Escape handled everything with ease and provided me with a lot for my Bali vacation. I highly recommend making use of their services.
Raman
Dubai
After contacting them, I received a quote in a matter of minutes. I was able to save $13,000 on my family's trip to Dubai thanks to the informed individual.
Ram
Delhi
Excellent assistance, reasonable costs, and prompt responses. They found paths that I could never have found on my own."
Anjali Patel
Mumbai
Grinch Escape has been assisting travelers in finding the ideal flights for more than a decade. Our goal is to make vacation planning easier by offering professional guidance and competitive rates.
Connect with Our Travel Experts
When you require expert travel assistance
Main Line
+1 (866)-424 8496
Available Mon-Fri, 9:00 AM - 6:00 PM EST
support@grinchescape.com
Response within 24 hours
Office
57 LESABRE CRES
Brampton, Canada, L6P 3R4
Our Privacy Policy
Last Updated: July 27, 2025
Introduction: We at Aero Whizz Travels LLC, doing business as Grinch Escape, are dedicated to safeguarding your privacy and preserving your personal data.
Information We Collect
Directly Provided: Full Name, Contact number (from our contact form), opt-in choice for marketing and advertising.
Automatically Gathered (from website visitors): IP address, device type, web browser type, operating system, referring link, visited web pages, time spent, interaction information (such as button clicks), approximate location (derived from IP).
Cookies & Tracking Technologies: We use cookies, pixels (e.g., Google Ads conversion tracking pixel), and other tracking technologies. These are described in detail below.
Information from Phone Calls: When you call us directly or we call you back, we may collect information you voluntarily provide during the conversation, such as travel preferences, personal information, and any comments about our services. Call recordings may be created for quality control and training purposes.
How We Use Your Information
- To contact you regarding your specific inquiry via phone call within 2-3 minutes of form submission
- To provide personalized travel quotes and travel suggestions
- To send promotional materials if you have explicitly consented
- For internal analytics to enhance our services and website
- To comply with legal obligations
- For advertising optimization and conversion tracking (using Google Ads and similar tools)
- To assess website usage patterns and consumer behavior
How We Share Your Information
We share your information with third-party vendors necessary for service operations, including but not limited to:
- CRM platforms for managing customer relationships
- Email marketing platforms (if you have opted in)
- Analytics providers like Google Analytics
- Cloud hosting services
- Call recording and telephony solutions
- Conversion tracking advertising platforms such as Google Ads
Every third party is contractually required to protect your information and use it solely for the intended purposes.
We may also share information if required by law or to ensure our rights and safety.
We do not sell personal information to third parties.
Your Rights
- Right to access, correct, update, or delete your personal information
- Right to revoke consent (for marketing and advertising communications)
- Right to object to processing for direct marketing purposes
- Right to data portability
- Right to lodge a complaint with a supervisory authority
- To exercise these rights, contact us at privacy@grinchescape.com
Data Retention
We retain your personal data for as long as necessary to provide our services and comply with legal obligations:
- Lead information: 7 years from your last interaction with us
- Call recordings: 2 years for quality control purposes
- Marketing data: Until you withdraw consent or 3 years of inactivity
- Website analytics: 26 months (Google Analytics default)
Cookies and Tracking Technologies
Cookies are small files stored on your device. We use various types of cookies:
- Strictly Necessary Cookies: Essential for website functionality and security
- Analytics Cookies: To understand usage patterns (Google Analytics)
- Marketing/Advertising Cookies: For personalized advertising and conversion tracking
- Performance Cookies: To enhance website performance
You can manage cookies via your browser settings. To opt out of advertising cookies, visit:
- Network Advertising Initiative: optout.networkadvertising.org
- Digital Advertising Alliance: optout.aboutads.info
- Google Ads Settings: adssettings.google.com
Call Recording and Telephony
Important: All phone conversations, whether initiated by you or received from us, may be recorded for quality control and training purposes. By contacting us or accepting our call, you consent to this recording.
Phone recordings are securely stored and accessible only to authorized personnel. These recordings are retained for two years before being permanently deleted.
International Data Transfers
Your information may be transferred to and processed in countries other than your home country, such as the United States and other countries where our providers operate. We ensure appropriate safeguards are maintained for these transfers.
Security Measures
We implement industry-standard security measures to protect your data, including:
- SSL encryption for all data transmissions
- Secure web servers with regular updates
- Access controls and authentication measures
- Regular security audits and monitoring
- Employee training on data protection practices
Changes to This Policy
Clients will be informed about updates to this policy via email (if provided) or website notifications at least 30 days before changes take effect. The "Last Updated" date reflects when the policy was last modified.
Contact for Privacy Questions
For privacy-related inquiries, data requests, or to exercise your rights, please contact:
Email: privacy@grinchescape.com
Phone: +1 (866)-652-5057
Address: 57 Lesabre Cres, Brampton, Canada, L6P 3R4
Terms of Service
Last Updated: July 27, 2025
Agreement to Terms
When you access our website or utilize our services, you agree to these Terms of Service. If you do not accept these terms, please refrain from using our services.
Service Description
Aero Whizz Travels LLC, operating as Grinch Escape, focuses on providing tailored assistance for flight reservations. Our agency provides:
- Customized travel quotes and suggestions
- Phone and email support for travel inquiries
- Assistance with booking flights and planning travel
- Access to exclusive travel deals and pricing within the industry
Important: We provide pricing details and recommendations rather than instant bookings. All reservations depend on availability, airline policies, and final confirmation. We serve as an intermediary between you and airlines or booking platforms.
User Responsibilities
- Provide complete and accurate information when contacted
- Respond to our communications promptly
- Adhere to all relevant laws and regulations
- Interact with our staff respectfully and maintain professional communication
- Inform us immediately of any changes to your contact information
Booking Process and Fees
Consultation: Your initial consultation and quote are provided at no charge
Booking Fees: For confirmed bookings, there may be service fees, which will be clearly communicated before finalizing payment
Payment: Payment must be completed before we issue your tickets. We accept all major credit cards and bank transfers
Cancellation: Cancellation policies vary based on the airline and fare type. Service fees are typically non-refundable
Disclaimers and Limitations
Information Accuracy: Prices, availability, schedules, and conditions may change without prior notice. While we strive for accuracy, we cannot guarantee that all information is current or free from errors.
Third-Party Services: We collaborate with airlines, booking platforms, and other providers we do not control. Terms related to these services depend on their policies and restrictions.
Travel Advisories: We do not provide guidance on health, safety, or political issues related to travel. For information on travel advisories, consult official government agencies.
Intellectual Property
Aero Whizz Travels LLC owns all rights to the content on this website, including text, graphics, logos, images, and software, protected by copyright, trademark, and other intellectual property laws. You may not copy, share, or create derivative works without our written permission.
Limitation of Liability
Aero Whizz Travels LLC is not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services, including but not limited to:
- Loss of revenue or business opportunities
- Delays or cancellations in travel plans
- Travel disruptions or missed connections
- Changes in airline policies or fees
- Failures from external providers
Our total liability is limited to the fees you paid for our services.
Indemnification
You agree to defend Aero Whizz Travels LLC from any claims, losses, or expenses arising from your use of our services, violation of these terms, or infringement of another party's rights.
Communication and Contact
By using our services, you consent to receiving notifications via phone, email, or SMS regarding your inquiries and bookings. You can unsubscribe from marketing messages at any time.
Response Time: Our goal is to respond to every request within 24 hours on business days. Emergency travel requests will take priority.
Termination
We may terminate or suspend your access to our services at our discretion, with or without cause, including for violations of these terms.
Governing Law
These terms are governed by the laws of New York State, USA, regardless of conflict of law principles.
Dispute Resolution
Any disputes arising from these terms or our services will be resolved through binding arbitration in New York, NY, following the rules of the American Arbitration Association.
Changes to Terms
We may modify these terms at our discretion. Updates will take effect immediately upon posting on our website. Continued use of our services after changes indicates acceptance of the new terms.
Severability
If any provision of these terms is found invalid or unenforceable, the remaining provisions will remain valid and enforceable.
Contact Information
For questions about these Terms of Service, please contact:
Email: legal@grinchescape.com
Phone: +1 (866)-652-5057
Address: 57 Lesabre Cres, Brampton, Canada, L6P 3R4
Frequently Asked Questions
What documents are needed for booking?
Typically, you need a passport, a visa (if required), and a government-issued ID.
Can I cancel or change my booking?
Yes, most bookings can be modified or canceled, depending on the airline’s regulations.
Are there hidden charges in flight bookings?
No, we ensure complete transparency. All applicable fees are clearly displayed before you confirm.
How do I contact customer support?
You can call us at +1 (866)-424 8496 or email support@grinchescape.com.